Privacy Statement is under the headings:
… Our commitment to privacy
… Information collected from you
… Other information collected
… With whom we may share information
… Links to other web sites
… Questions or concerns
… Amending this privacy statement
“Personal Information”, in general terms, is information about an identifiable individual, subject to more particular definitions or interpretations under applicable law. Please note that the following types of information are excluded from the restrictions described in this Privacy Statement: information about you from which you cannot be identified; the name, title, business address or telephone number of an employee of an organization; and any other information that is not personal information as defined in or interpreted under applicable Canadian law.
Where a product or service is offered for purchase, through this website or participating in our web sites, or otherwise providing us with your Personal Information, we consider that you are accepting the practices described in this Privacy Statement.
This website and the services offered thereon are not directed to children under the age of 13 years. We will not knowingly collect Personal Information from children under the age of 13.
The Personal Information that is collect from our website customers and how it is used is described in this section. From time to time other situations may arise where we collect Personal Information and in these situations we will do so in accordance with the privacy principles described above.
A. On-Line Purchases
(B.iii) Where Personal Information provided to facilitate the payment of your order is transmitted using Secure Sockets Layer (SSL) protocol, an internet technology used to protect your Personal Information from being intercepted or used for unauthorized means. However, data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while this website strives to protect your Personal Information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.
Where murrayapersicke.com offers membership programs to its e-commerce and e-loyalty. The registration and subsequent use of these programs collects information that may be: required, optional, or automatically collected.
(B.i) Required information includes such things as member name, group identification and communication opt in / opt out options. This type of information is used to validate members login and account privileges.
(B.ii) Optional information includes such things as member product preferences, address book information and communication email address. This type of information is used to facilitate the members purchasing experience, and to customize communication from murrayapersicke.com as members may opt to receive.
(B.iii) Automatic information is collected with each members visit and is used to assist murrayapersicke.com in customizing the members visit experience.
C. Warranty/Service/Customer Care
We (murrayapersicke.com) may collect Personal Information, either directly or indirectly, as a result of service being performed on murrayapersicke.com products. This information is required for contact and/or billing purposes. When murrayapersicke.com product is serviced under warranty, Personal Information is required in order to validate the warranty status of the product and to monitor the quality of work performed by our authorized service centres. We may also collect Personal Information from you in order to provide you with customer support regarding the purchase, installation or use of murrayapersicke.com product.
D. Participation in Loyalty, Promotions, or Surveys
From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Subject to Note vi. below, “Promotional Mailings”, any Personal Information from contest entries will be used to contact you if your entry is selected. We may also summarize survey information for analysis in a manner that no longer identifies the contest entrants, but will not share Personal Information from entries. All contests are subject to rules that govern each particular contest.
E. Rebates, Loyalty Points
From time to time, murrayapersicke.com may offer rebates on specific services and products purchased. To claim your rebate or points, you will usually be asked to provide certain contact information along with proof of purchase. You may also be asked to provide your consent to be added to promotional mailings and/or newsletters. Your consent is not a condition of receiving the rebate.
F. Promotional Mailings
In each of the above examples, murrayapersicke.com may ask for your express consent to use your Personal Information to advise you of products, services and special offers by mail or email. We will only send you this information if you “opt-in” to receive these mailings.
As you may know, the new Canada email legislation is effective 1st July 2014. The law states that in order for us to comply and continue long term to provide you with emails, regarding our training courses and consulting services, we need your consent. If you participate and/or subscribe to the murrayapersicke.com website you will still be able to unsubscribe at any time from any of our emails.
(G.i.) Visitorship data
We analyze information about visits to our website that includes: the date and time of the visit, the sections or pages visited, the IP address of the Internet Provider. The information is used in aggregate to improve the content and organization of our website.
Our website uses “cookies”, an Internet technology that places a small amount of information on your computer to recognize you during your visit and only to facilitate the buying of product on our website should you so choose. Cookies do not collect Personal Information.
(Please note that by submitting Personal Information to us, you consent to our use and disclosure of the information for the purpose described above.)
In the course of doing business, we employ other companies to perform a variety of functions on our (murrayapersicke.com ) behalf. For example, at times we may retain third parties to analyze, update and correct data we collect on our website, including Personal Information, to help us improve our products and services, our database and our website. In addition, we may share Personal Information with agents, suppliers, fulfillment houses and other third parties to allow for the processing of on-line sales, delivery of points, rebates, information, products or services, including answering questions about products, or otherwise providing customer care. These suppliers and other third parties may have access to your Personal Information if it is needed to perform their functions for murrayapersicke.com, but they are not authorized by us to use your Personal Information in any way other than the intended use. Some of these third parties may be located outside of Canada and, as such, they are subject to foreign laws including laws that may require disclosure of personal information to foreign government authorities.
For on-line purchases, murrayapersicke.com has teamed with a business partner to provide the distribution of murrayapersicke.com products/services and logistical support for consumers. Together with this business partner, we will only collect the Personal Information for the purposes of processing your order and delivering your order (and any other matter incidental to processing and delivery of your order).
Except as stated in this Privacy Statement, or as required or permitted by law, we do not sell or disclose your Personal Information without your prior consent.
Our website may contain links to other websites or Internet resources. When you click on one of these links, you are contacting another website or Internet resource. murrayapersicke.com has no responsibility or liability for, or control over, these other websites or Internet resources or their collection, use and disclosure of your Personal Information.
We encourage you to read the privacy policies contained within these other websites to learn how they collect and use Personal Information about you.
Questions or Concerns
Murrayapersicke.com is accountable for all Personal Information under its control. Our Privacy Officer Administrator is accountable for murrayapersicke.com ‘s compliance with the principles and policies described here. If you have any questions, concerns or complaints about the privacy policies stated here, you can simply email use from the Contact section of the website.
Murrayapersicke.com reserves the right to amend this Privacy Statement along with any related provisions from time to time.
E. & O. E. (errors and omissions excepted)
Last updated June 2014